Frequently Asked Questions

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We sure can! We work with everyday people who struggle with motivation, just as much as we do with those who experience mental health symptoms and disorders. Whether you’re experiencing a decline in motivation, energy, mood, struggling to manage stress or are just feeling overwhelmed with the pressures of life, we would love to support you!

We work with people aged 16-65 years of age.

Yes! We provide the same experience as any other mental health clinic, the only difference is that we are virtual, meaning we are more accessible to you and can work with you wherever you are in the world. All you need is a phone or a wifi connection.

We offer connection, support and a friendly-face via email, phone and our online home to make you feel just as supported as you would walking into a reception area of an in-person clinic.

We know that for some people, visiting a physical clinic can be daunting and overwhelming, and we would never want that to be a barrier for getting the support you need.

We sure do, in fact we specialise in working in the NDIS space and have been providing these services for many years! Feel free to place an NDIS referral here.

We use interviewing techniques and standardised assessments that don’t actually need to be conducted in face to face settings.

If we need to visually see a task carried out, we are able to do so via video. This is not always necessary though and depends on what the need for the functional assessment is.

We are very experienced in providing Telehealth functional assessments and will guide you throughout the entire process.

You will need a GP referral to receive a Medicare rebate. Otherwise, a GP referral is not required.

Psychologists are highly trained professionals specialising in understanding human behaviour, thoughts, and emotions. They conduct assessments, diagnose mental health conditions, and design evidence-based interventions tailored to individual needs. Psychologists often utilise talk therapy, cognitive-behavioral techniques, and various therapeutic approaches to help individuals manage emotional and behavioural challenges. Their expertise extends to addressing a wide range of mental health conditions and may encompass specialties such as clinical, counselling, or neuropsychology.

Mental health occupational therapists foster mental health recovery through meaningful activities and roles in clients' lives. They excel in activity analysis, adaptation, and goal setting, with a focus on enhancing functional participation in daily life. Occupational therapists consider both the individual and their environment, working to promote fulfillment, independence, and well-being. Their specialised approach often involves identifying barriers to participation and facilitating strategies for overcoming them.

Social work counsellors provide vital social and emotional support to individuals and communities. Their role encompasses counselling, advocacy, crisis intervention, and community engagement. Social work counsellors emphasise a social justice perspective, addressing systemic issues that impact mental health. They work to empower individuals, promote holistic healing within the community, and advocate for equitable access to resources and services. Their work extends to addressing social determinants of mental health and collaborating with multidisciplinary teams to ensure comprehensive care.

Please see our pricing here.

We accept privately funded clients and clients who are NDIS plan and self-managed.

For some services, you may wish to send your receipts to your Private Health insurer or Medicare for a rebate if you are eligible.
Please note that you will need a GP referral prior to booking to receive a Medicare rebate.

You may benefit from seeing a dietitian if you experience challenges with eating, meal preparation, low motivation, low energy or if you want to enhance your performance through optimal nutrition.

If your mental health is impacting your daily activities (e.g. work/school, personal care, cleaning, cooking) or important life roles (e.g. parenting, being a friend or partner) then you may benefit from seeing a mental health OT. We work with people to reduce barriers to occupation (life activities and roles) and maximise function.

Mental health OT's support people to enhance their function across many different areas of their lives, depending on their goals.

Some examples include:

-Learning domestic skills

-Accessing the community

-Developing routines and healthy habits

-Looking after yourself; personal care and medication management

-Productivity and organisational skills

-Cognitive skills; improving memory and processing

-Managing unwanted behaviours such as substance use or aggression

-Setting and achieving goals

-Managing mental health

-Developing identity and self-confidence

-Developing social skills

-Work and study skills

-And so much more!

Want to learn more? Click here to check out our OT page

Absolutely! Working with both a Dietician and OT can certainly fast-track your results in supporting greater function and performance. As we offer both services, you wouldn’t need to repeat anything from your sessions, as our team works collaboratively together.

Trying new things can feel a little nerve-racking at first, but we’re here to help you feel as comfortable as possible through our super easy process.

If you’re not sure if Telehealth (phone/video appointments) are right for you, feel free to book into a 15 minute FREE Telehealth call with one of our therapists. You’ll not only find out how we can help you, but you’ll find out if Telehealth works for you before signing up. Click here to book your free session.